At DoneVia Concierge, we value your privacy and are committed to protecting your personal information and explaining how we collect, use, and safeguard it.
When you use our website or request our services, we may collect:
If you submit a quote request through our website, we use the information you provide to prepare your estimate, respond to your questions, and communicate with you about our services. Submitting a quote request does not require you to purchase our services.
If you provide your mobile phone number, you consent to receive text messages related to your requested services, including:
Message and data rates may apply depending on your mobile carrier’s plan.
You may opt out of SMS messages at any time by replying STOP to a text message or by contacting us directly. Opting out of promotional messages will not stop service-related messages needed to complete your appointment.
This Privacy Policy and DoneVia Concierge’s responsibility is limited to the internet data collection practices of this website only. The website includes links to other websites that may be of interest to you; however, a link does not constitute an endorsement of the content, viewpoint, accuracy, policies, products and/or services of the linked website.
DoneVia Concierge is not responsible for, nor can it ensure, the data collection practices, privacy, or content of other websites maintained by third parties, even if the link is accessible from this website. When visiting another website, you will be subject to that website’s terms and conditions.
If you provide your email address, we may send you:
You may unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link in our emails or by contacting us directly. We may still send service-related emails needed to manage your appointments.
We use your information to:
We do not sell, rent, or trade your personal information.
We may share your information with trusted third-party service providers that help us with payment processing, appointment scheduling, email communications, SMS messaging, website hosting, and customer relationship management. These providers must protect your information and may use it only to perform services for us.
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
Our website may use cookies and analytics tools to improve performance, remember your preferences, analyze visitor activity, and enhance your experience. You can disable cookies through your browser settings, but some website features may not work properly.
Subject to applicable law, you may have the following rights regarding your personal information:
We may need to verify your identity before processing your request. If you are making a request on behalf of someone else, we may require proof that you are authorized to act on their behalf. We will respond to verified requests within the time period required by applicable law.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
If you have questions about this Privacy Policy or how your information is handled, please contact us:
DoneVia Concierge
Email: info@doneviaconcierge.com
Phone: (302) 532-2420
1. Donevia Concierge DBA DONEVIA Respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data.
2. Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
3. Data Usage: We use your data solely for sending general conversational messaging to answer questions and provide support to customers.
4. Data Security: We protect your data with secure storage measures to prevent unauthorized access. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
6. MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
Messages are recurring, and message frequency varies.
Contact Donevia Concierge DBA DONEVIA at
(302) 532-2420 or
Support@doneviaconcierge.com
for HELP or to STOP receiving messages.
Opt-Out: You can opt out of the SMS list at any time by texting,
emailing, or replying STOP or UNSUBSCRIBE to
Support@doneviaconcierge.com
or (302) 532-2420.
After unsubscribing, you will receive a final SMS to confirm you have unsubscribed
and we will remove your number from our list within 24 hours.
You can send HELP for additional assistance, and you will receive a text including
our phone number, email, and website. We are here to help you.
